Shipping Policy

Shipping Policy

Purelume Jewels offers free and fully insured shipping across India (Domestic Shipping). For express delivery or special requests, additional charges may apply and will be shown during checkout.

International Shipping

Purelume Jewelry does offer international shipping. Please be aware that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

No hidden costs, No surprises.

Every jewellery order is securely packed and delivered through trusted courier partners to ensure safe and timely delivery. Delivery timelines vary based on product availability and craftsmanship requirements.

Every piece of jewellery is crafted and handled with utmost care before being dispatched. From secure packaging to insured delivery, we ensure your jewellery reaches you safely and beautifully, just as intended.

For made-to-order designs, we appreciate your patience as each piece is thoughtfully crafted exclusively for you.

Order Tracking

Tracking Details

Once your order ships, we'll send you an email and WhatsApp message with a tracking number so you can follow your package every step of the way.

Shipping Address Accuracy

Please ensure all shipping information entered at checkout is accurate and complete. Purelume Jewelry is not responsible for delays or lost orders due to incorrect or incomplete address details.

Shipping Confirmation

Confirmation Email: As soon as your order is shipped, we'll send you a confirmation email and WhatsApp message that includes your tracking link and estimated delivery time.

Shipping Help?

We're here for you! If you have any questions about shipping or your order status, feel free to reach out:

Email: support@thepurelume.com
Phone: +91 9967256669

Thank you for choosing Purelume Jewelry. We're honored to be a part of your sparkle journey!